Terms & Conditions
Last updated: August 30, 2026
These Terms govern your use of the Big Apple Marketplace website. By using the site or booking through our ticketing partner, you agree to these Terms.
About our service
Big Apple Marketplace lists tickets, deals, and experiences in New York City. When you choose to buy, checkout and payment are completed on the secure platform of our ticketing partner. Your booking contract for each experience is with the operator or ticketing provider, not with us.
Prices and availability
- Prices and deals are shown as accurately as possible and may change or sell out.
- The price you pay is the price confirmed at checkout by the ticketing partner.
- Featured "from" prices indicate the lowest available rate at the time of listing.
Tickets and entry
After payment, mobile tickets are issued by the ticketing partner and sent to the email you provide. Please check the details on each ticket page before you buy.
Refunds and changes
Refund, cancellation, and rescheduling rules vary by experience and are set by the operator. The applicable rules are shown on the ticket page before purchase.
Acceptable use
You agree not to misuse the site, attempt to disrupt it, or use it for any unlawful purpose.
Limitation of liability
The website is provided on an "as is" basis. To the extent permitted by law, we are not liable for the acts or omissions of independent operators or the ticketing partner.
Contact
Questions about these Terms? Email hello@bigapplemarketplace.com.
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